Privacy Policy
1. Introduction
Welcome to ielvora (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.ielvora.store (the “Site”) or interact with our services.
2. Information We Collect
2.1 Personal Information
We may collect personal data that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Information
When you visit the Site, we automatically receive certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral URL
3. How We Use Your Information
We use your information for the following purposes:
- Processing orders and delivering products
- Communicating order status, updates, and customer support
- Sending transactional and promotional emails (you may opt out at any time)
- Improving the Site, products, and services
- Complying with legal obligations and preventing fraud
4. Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email services)
- Law enforcement or regulatory authorities when required by law
- Business partners, only to the extent necessary to provide the requested service
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
7. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
9. Third‑Party Links
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.
10. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +1 (980) 546-7731
- Address: 8467 South 22nd Drive, Charlotte, North Carolina 28216, United States